# Privacy Policy
**Last Updated: August 13, 2026**
Welcome to **The EduNest** (“The EduNest,” “we,” “our,” or “us”). We respect your privacy and are committed to protecting the personal information of schools, administrators, teachers, staff, parents, students, and other users who access or use our website, applications, and school management services.
This Privacy Policy explains how we collect, use, store, share, and protect information when you visit **theedunest.in**, register an account, register a school, or use any of our services.
By accessing or using The EduNest, you acknowledge the practices described in this Privacy Policy.
## 1. Information We Collect
Depending on how you use The EduNest, we may collect the following types of information.
### A. Personal Information
We may collect information such as:
* Full name
* Email address
* Mobile number
* Address
* School or institution name
* School address and contact information
* Account login information
* User role, such as administrator, teacher, staff member, parent, or student
* Profile information
* Information submitted through registration or contact forms
### B. School and Student Information
Schools using The EduNest may upload, enter, or manage information relating to their students, teachers, parents, and staff.
This may include:
* Student names and profiles
* Student identification information
* Class and section details
* Attendance records
* Academic records
* Examination information and results
* Assignments and homework
* Timetable information
* Fee and payment records
* Parent or guardian information
* Teacher and staff information
* Transportation information
* Leave and attendance records
* School announcements
* Certificates and ID-card information
* School-related communication
* Other information entered by the school while using the platform
Schools and institutions are responsible for ensuring that they have the necessary authority, permissions, or consent to provide such information to The EduNest.
## 2. How We Use Your Information
We may use the information we collect to:
* Create and manage user and school accounts
* Provide our school management services
* Manage student, teacher, staff, and parent records
* Process attendance and academic information
* Manage examinations, assignments, lessons, and timetables
* Manage school fees and related financial records
* Provide communication and announcement features
* Provide transportation and school management features
* Authenticate users and maintain account security
* Respond to inquiries and support requests
* Process subscriptions and payments
* Improve our website, applications, and services
* Monitor and troubleshoot technical issues
* Prevent fraud, misuse, and unauthorized access
* Send important service-related notifications
* Comply with applicable legal and regulatory requirements
We do not use personal information for purposes that are unrelated to providing or improving our services unless permitted by law or with appropriate consent.
## 3. Student and Children's Data
The EduNest is designed for use by educational institutions and may process information relating to children and students.
Student information is generally provided and managed by schools, teachers, administrators, parents, or other authorized users.
The EduNest does not knowingly request children to independently provide personal information unless such use is authorized and managed by their school, parent, guardian, or another authorized person.
Schools and institutions using our platform are responsible for obtaining any permissions or consent required under applicable law before collecting, uploading, or processing information relating to students or minors.
If a parent or guardian believes that information about their child has been provided to us improperly, they may contact the relevant school or contact us using the information provided below.
## 4. How We Share Information
We do **not sell or rent personal information** to third parties.
We may share limited information with trusted third-party service providers where necessary to operate The EduNest, including providers supporting:
* Website and cloud hosting
* Database and server infrastructure
* Payment processing
* Email, SMS, or notification services
* Analytics
* Technical support
* Security and fraud prevention
These providers may only receive information necessary for providing their respective services.
We may also disclose information when required to:
* Comply with applicable laws or legal proceedings
* Respond to lawful requests from government or regulatory authorities
* Protect the rights, property, or security of The EduNest and its users
* Investigate fraud, security incidents, or violations of our terms
## 5. School Responsibility
Schools and educational institutions using The EduNest may act as the primary controllers or owners of the information they enter into the platform.
The school is responsible for:
* Ensuring the accuracy of information entered into the platform
* Obtaining required permissions or consent
* Providing appropriate access only to authorized users
* Protecting login credentials provided to administrators, teachers, staff, students, and parents
* Following applicable privacy and data-protection requirements
The EduNest processes such information to provide the services requested by the school or institution.
## 6. Data Security
We take reasonable administrative, technical, and organizational measures to protect information against:
* Unauthorized access
* Unauthorized disclosure
* Loss
* Misuse
* Modification
* Destruction
We may use security measures such as authentication, access controls, secure servers, encryption where appropriate, monitoring, and other industry-standard practices.
However, no internet-based platform or electronic storage system can guarantee absolute security.
Users are responsible for keeping their passwords and account credentials confidential.
## 7. Data Retention
We retain personal and school-related information for as long as reasonably necessary to:
* Provide our services
* Maintain active accounts
* Fulfil contractual obligations
* Resolve disputes
* Maintain necessary business records
* Meet legal and regulatory obligations
When information is no longer required, we may securely delete, anonymize, or otherwise dispose of it in accordance with our internal policies and applicable law.
## 8. Cookies and Similar Technologies
The EduNest may use cookies and similar technologies to improve website functionality and user experience.
Cookies may be used to:
* Keep users logged in
* Remember preferences
* Maintain secure sessions
* Understand website usage
* Improve website performance
* Detect technical or security issues
Users may control cookies through their browser settings. Disabling certain cookies may affect some functionality of the website or platform.
## 9. Payment Information
If users purchase a subscription or make payments through The EduNest, payments may be processed through third-party payment service providers.
Payment providers may collect information such as card, bank, UPI, or other payment details according to their own privacy policies and security standards.
The EduNest may receive transaction-related information such as payment status, transaction reference, amount, or billing details without necessarily receiving or storing complete payment credentials.
## 10. Third-Party Services and Links
Our website or platform may contain links to third-party websites, applications, payment gateways, or other services.
These third parties operate independently and may have their own privacy policies.
The EduNest is not responsible for the privacy practices, security, or content of third-party websites or services. We encourage users to review their privacy policies before providing personal information.
## 11. User Rights
Subject to applicable law, users may have the right to:
* Request access to their personal information
* Request correction of inaccurate information
* Request deletion of certain personal information
* Withdraw consent where processing is based on consent
* Raise concerns regarding the processing of their information
For student information managed by a school, parents or students may first need to contact their respective school or institution because the school controls and manages those records.
For information directly controlled by The EduNest, requests can be submitted using the contact details below.
## 12. Account Deletion and Data Removal
Users who wish to close their account or request deletion of eligible personal information may contact us.
Certain information may need to be retained where required for legal, security, accounting, fraud-prevention, or legitimate business purposes.
Where an account is controlled by a school or educational institution, account and student-data deletion requests may need to be processed through that institution.
## 13. Communications
We may send users service-related communications such as:
* Account notifications
* Password or security notifications
* School-related alerts
* Subscription information
* Important platform updates
* Support communications
Where we send promotional communications, users may opt out where an unsubscribe or preference option is provided.
Important administrative or security communications may still be sent when necessary for providing the service.
## 14. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our services, technology, business practices, or applicable laws.
When changes are made, the updated Privacy Policy will be published on our website with a revised **Last Updated** date.
Users are encouraged to review this Privacy Policy periodically.
## 15. Governing Law
This Privacy Policy will be governed by and interpreted in accordance with the applicable laws of **India**, including applicable privacy and data-protection requirements.
## 16. Contact Us
If you have questions, concerns, complaints, or requests regarding this Privacy Policy or the handling of personal information, please contact us:
**The EduNest**
**Email:** [info.theedunest@gmail.com](mailto:info.theedunest@gmail.com)
**Phone:** +91 84848 33466
**Address:** Office No. 101, Ground Floor, Momin Apartment, Lane No. 12, Dube Nagar, Wagholi, Pune – 412207, Maharashtra, India
**Website:** theedunest.in
By using The EduNest website, applications, or services, you acknowledge that you have read and understood this Privacy Policy.